Activities Ambassador - Edgewood Tahoe

Position Summary:

The Activities Ambassador's primary responsibility is assisting the Activities Manager and Activities Coordinator in implementing daily resort activities throughout all seasons. This includes but is not limited to yoga, lawn games, watersports, boat rental, fly-fishing, nature hikes, ice skating, snow-shoe hikes, and many more resort activities in collaboration with the Edgewood Marketing team.

A successful candidate must thrive in an outside environment, be engaging and overly hospitable to our guests, interested in developing and executing new resort activities, and be comfortable working independently. The essential characteristic of the team is that we love inspiring lasting memories for our guests. In this position, you exhibit excellence in your commitment to our guests and reimagining luxury hospitality in our fantastic environment.

Essential Functions:

• Assists the Activities Manager, Coordinator, and sometimes Concierge in welcoming guests upon arrival at activities.

• Assist with booking our guests to attend activities and set up and break down said activities.

• Build rapport with guests and provide them with genuine activity support and guidance.

• Understand guest needs and provide personalized solutions by suggesting activities and facilities provided by the hotel.

• Acquire extensive knowledge of the premises, nearby venues, and businesses to make suitable active recommendations.

• Expect some minor crossover with our concierge service specific to local activities.

• Enforce established safety rules and policies as they pertain to our activities.

• Collaborate with other hotel departments and vendors to support set activities.

• Will have point-of-sale responsibilities and billing responsibilities as needed.

• Ability to quickly pivot and adapt to unforeseen circumstances or weather conditions for proper execution of guest events or activities.

• Other duties as assigned.

Qualifications/Skills:

• Must have high school diploma or equivalent.

• Ability to work a full-time schedule to include working holidays and weekends.

• Some experience working with Point-of-Sale systems is a plus.

What Makes a Successful Edgewood Tahoe Team Member (Core Competencies):

• Ethics, Integrity and Trust

• Action Orientated

• Approachability

• Communication

• Composure

• Guest Focus

• Position Knowledge

• Professionalism/attitude

• Teamwork

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands:

0%

Climbing

Lifting 25-50 lbs

Lifting 50+ lbs

Up to 25%

Standing

Stoops, Kneel, Crouch, Crawl

Pushing/Pulling

Taste or Smell

Lifting 0-25 lbs

50-75%

Walking

Repetitive Motions

75-100%

Sitting

Use Hand to Finger or Feel

Reaching with Hands and Arms Above/Below

Talk or Hear

All Edgewood Team Members are Expected to:

• Embrace and promote all facets of our vision, mission, and values.

• Exhibit resort knowledge to accurately support and promote all departments, amenities, and programming ventures.

• Strategically balance customer, business, and team member needs.

• Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately.

• Work with a broad-based constituency and provide excellent service to all internal and external guests.

• Demonstrate cooperative behavior with colleagues and supervisors.

• Keep information confidential as directed in the confidentiality agreement.

• Support and comply with all Edgewood policies, procedures, and standards.

• Protect Edgewood assets and report all safety concerns to supervisor or Security.

• Be an ambassador of Edgewood inside and outside of work. 

  
  

  Apply online at:                

  
  

https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883c689b7fbd50189c1277e00060b&id=8a7887a190f72e3001910fc485bc71a0&source=&lang=en