Essential Functions:
Assists the Activities Manager, Coordinator, and sometimes Concierge in welcoming guests upon arrival at activities.
Assist with booking our guests to attend activities and set up and break down said activities.
Build rapport with guests and provide them with genuine activity support and guidance.
Understand guest needs and provide personalized solutions by suggesting activities and facilities provided by the hotel.
Acquire extensive knowledge of the premises, nearby venues, and businesses to make suitable active recommendations.
Expect some minor crossover with our concierge service specific to local activities.
Enforce established safety rules and policies as they pertain to our activities.
Collaborate with other hotel departments and vendors to support set activities.
Will have point-of-sale responsibilities and billing responsibilities as needed.
Ability to quickly pivot and adapt to unforeseen circumstances or weather conditions for proper execution of guest events or activities.
Other duties as assigned. Responsibilities and activities may change at any time with or without notice.
Qualifications/Skills:
Must have high school diploma or equivalent.
Ability to work a full-time schedule to include working holidays and weekends.
Some experience working with Point-of-Sale systems is a plus.