.png){kind=logo}
JOB SUMMARY:
This is a blended position - this role will represent Harrah's/Harveys as a frontline representative on the casino floor, offering both cashiering and Caesars Rewards-related services. The successful candidate will be someone who has excellent math skills, the ability to pay close attention to detail while consistently maintaining accuracy, and who also loves working with the public and marketing the awesome Caesars Rewards program to our guests.
KEY JOB FUNCTIONS:
Provide high quality customer service to guests and fellow employees, acting as a first-point-of-contact for financial transactions.
Process financial/teller-type transactions accurately and according to regulated guidelines.
Effectively market the benefits of the Caesars Rewards tiered card program to guests, including educating guests on program benefits and answering guest questions.
Cross-train in multiple areas of the department and become progressively familiar with all cage operations.
Accurately enter guest data, maintain guest accounts, and process transactions using multiple computer programs and screens.
EDUCATION and/or EXPERIENCE:
High school degree or equivalent with previous demonstrated success in a money-handling position
Previous customer service or retail experience required.
QUALIFICATIONS:
Team player with excellent guest relations skills, verbal communication skills, and a strong commitment to success
Strong math skills with the ability to add, subtract, multiply and divide
Excellent computer skills with the ability to enter, retrieve and interpret information from a computer
Ability to maintain composure and excellent guest relations under all circumstances.
Ability to memorize data concerning various events, promotions and services.
Strong interpersonal and teamwork skills.
Must be able to qualify for, obtain, and maintain a Gaming License from the State of Nevada Gaming Control Board