Dockhand

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L&L Marine Services is a marine service provider with a passion for exceptional customer service. We believe our customers’ needs are of the highest importance.

We are looking for a reliable, hardworking, on-time individual who is good with tools to manage the process of the safe mooring of boats, general operations of the dock by facilitating and assisting in coordinating the arrival and departure of boats, maintaining a safe and clean environment, renting Jet Skis from booking to launching as well as daily cleaning and maintenance of the watercraft, and acting as the initial liaison between members and the club. The ideal candidate will be punctual and possess a positive attitude with a willingness to learn, excellent customer service skills, have great work ethic, organizational skills, and have the ability to work independently.

Must be available weekends and weekdays as well as holidays. Professional appearance, reliable transportation, friendly demeanor, strong work ethic required. Some prior boating experience is required. Ensuring that ALL of our boats and Jet Skis are kept 100% safe and operational at all times and that customers receive EXCELLENT service in accordance with all company guidelines. Full-time positions are available with advancement opportunities for the right candidate.

Skills you need:

• Must be a self-starter who can work both independently and as part of a team to achieve goals and targets with high attention to detail

• Must be reliable with good time management skills and the ability to organize and prioritize work

• Must be a strong communicator who can collaborate effectively with teammates

• Must enjoy working with the public to provide exceptional customer service

DOCK HAND JOB DESCRIPTION

PHYSICAL AND MENTAL REQUIREMENTS:

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally

• Ability to stand for the entire work day.

• Climbing steps regularly.

• Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment.

• Physical ability to board and load boats dozens of times per day

• Physical ability to clean boats often using handle mounted brush

• Occasional kneeling / stooping to clean interior of boat compartments

• Vision adequate to read / manipulate hand held computer tablets

• Ability to maintain a calm, positive attitude during periods of high activity

· Ability to provide the highest level of customer and guest services

• Highly effective communication skills and friendly customer service is absolutely required

• Frequently immerses hands in water.

• Must be comfortable working in extreme weather conditions such as heat or rain

• Reading and writing work-related documents in English.

• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

• Physical presence at the job site is essential to perform job duties.

QUALIFICATIONS AND REQUIREMENTS INCLUDE:

• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

• Strong organizational skills and reliability

• Ability to recognize when a problem has occurred and communicate it to management.

• Adhere to all safety policies

• Must be able to swim or be willing to wear personal flotation device while on duty.

• CPR/First Aid Certification.

• Completion of watercraft training course

• Valid driver's license and clean driving record

• Able to learn how to perform minor boat maintenance

• Must always operate with an emphasis on guest hospitality and safety

• Use "clean as you go" method when performing your work duties.

• Be able to maintain a professional, cooperative, team attitude in working with supervisors, fellow employees, vendors, guests and members

· Must be able to demonstrate safe work habits at all times, including the proper care and use of all tools, equipment, vehicles, hazardous materials, and observes all established health and safety regulations.

• Weekend/Holiday shifts required

· Must be able to pass pre-employment screening which including background check and drug screening

• Familiarity with jet skis, troubleshooting, and maintenance preferred

· Must be able to pass pre-employment screening which including background check and drug screening

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Greet members in a friendly, upbeat, courteous, and professional manner

· Providing the highest level of customer and guest services, expedites any and all requests from vessels including transport of guests and baggage to and from dockside, delivery of provisions and packages

• Assist members in boarding / loading boats with emphasis on safety

• Securing boats to docks

• Drive boats between moorings and pier

• Control traffic in marina area and assist customers with docking boats

• Perform check of safety equipment on board

• Routinely operates, motor and water vehicles and other various mechanized equipment

• Renting Jet Skis from booking to launching

• Daily cleaning and maintenance of the watercraft

• All other duties as assigned by management

Compensation: Hourly + tips

Please send resume and work references to admin@llmarineservices.com