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Interacting directly with Owners and guests from the time they arrive on property until they depart.
Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Must be able to work a variable schedule, including complete weekend and holiday availability.
Must have great customer service skills – all our positions come into contact with guests!