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Job Overview:Sierra Veterinary Hospital is seeking a dedicated, friendly Front Desk Receptionist to join our team! Candidates will be the first point of contact for our hospital, providing exceptional customer service and administrative support. Must be dependable, have punctual attendance, have great attention to detail, and possess outstanding customer service. If you have a passion for helping others and animals, please contact us.
Duties:- Greet and welcome clients and patients in a professional and friendly manner.- Answer and direct phone calls efficiently.- Navigate our practice management software, Pulse effectively to schedule appointments, relay information, and enter patient and client information efficiently.- Provide our clients with prompt service by addressing inquiries and resolving issues promptly.- Utilize computer skills to perform tasks such as data entry and maintaining records. - Email, fax, or mail patient records.- Assist with daily tasks to ensure the front desk area is tidy and presentable.- Collaborate with colleagues to support various areas of the hospital as needed.
Qualifications:- Proven experience as a front desk receptionist or in a similar role.- Familiarity with Windows systems, proficiency in typing, and payment processing.- Strong communication and interpersonal skills.- Experience as a veterinary receptionist or in the veterinary field is a plus.- Ability to multitask and prioritize tasks effectively. - Must be able to lift 40-50 lbs.