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Under the direction of the Inspection Supervisor, performs skilled work, assisting the Customer Service Department, in working service requests or related problems and assisting the Inspection Department with all meter reading routes or District meter related projects. This position is responsible for verifying accurate meter installations and recording of water meter consumption.
Essential Functions
Performs field work which includes coordinating service requests, locating and turning on and off water metered services, checking for leaks, investigating complaints of high-water usage, blowing out water lines for dirty water, and investigates all customer-related water complaints.
Works with Water Conservation Specialist and Underground Water Department for leak checks that pertain to water meters.
Repairs and/or replaces water meters, including the repair of water meter boxes.
Assists in maintaining a fifteen (15) to twenty (20) year re-testing or exchange program by pulling, testing, or exchanging water meters up to 2”, on a predetermined schedule.
Tests large water meters (above 2”) every one (1) to three (3) years.
Installs and tests fire hydrant meter and backflow combination for contractors.
Seals, locks, or cuts off entire water metered services for non-payment of water bills.
Assists Inspection Supervisor in ordering meters and meter parts.
Reads all meter routes on predetermined schedule, enters readings on electronic equipment, and reports any unusual changes or tampering regarding District’s equipment.
Assists the Inspection or Customer Service Department on all reports pertaining to service requests or meter readings.
Assists with GPS water meter locations.
Locates meters and water services, services and installs MXU’s, and programs meters.
Informs the Inspection Supervisor of water thefts and prepares a follow-up report.
Works with the Engineering Department for metering projects.
Education & Experience Requirements
EDUCATION
High school graduate or equivalent is required.EXPERIENCE1. Requires one (1) year experience in meter reading or related.2. Experience in water meter technology, or related meter technology is desired.
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