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Office Staff - Front Desk - Receptionist - Therapy Office
Job description
Make a positive impact on people’s lives, feel connected to the community, and utilize your organizational, interpersonal, and problem-solving skills by joining our team as our Front Desk receptionist. You will work as a valued team member with caring clinicians dedicated to helping heal individuals and families on a deep meaningful level.
RESPONSIBILITIES:
ADDRESSING CLIENT NEEDS BY:
Scheduling patient intake appointments
Being the first point of contact for clients
Greet clients in a professional and warm manner and answer all questions related to service offerings and office specialties
Check clients into their appointment
Accept and process payment and billing information using our electronic medical system. Assisting clients with the intake process and various paperwork
ADDRESS OFFICE NEEDS BY:
Enforce and implement HIPAA-compliant protocols
Be the facilitator and driver of fostering a collaborative work environment for clinicians.
Provide office administration such as answering phones and emails, and assisting our staff and manager with office tasks and projects as needed.
Computer oriented tasks.
Help keep the office neat and welcoming.
Produce documentation or manage existing documentation of tasks and policies as they evolve.
Work independently, take initiative and add efficiencies to overall processes.
REQUIREMENTS:
The applicant must be local to South Lake Tahoe and desires to remain part of the community and be with us long term.
REQUIRED EXPERIENCE:
Exceptional tech skills and ability to learn new computer programs quickly
Office administration experience
Strong interpersonal and communication skills
Very computer savvy
Proficient in Excel or Google Sheets, Microsoft Word or Google Docs
Customer service experience a must
Proficient typing skills
Ability to write professional correspondence and documents
Be able to pass both state and federal fingerprinting
Minimum education required is High school or equivalent
DESIRED EXPERIENCE:
Experience in a medical office
Experience with HIPAA compliance
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