Job Opportunities

Key Responsibilities:

• Greet guests warmly, provide information about skating sessions, and ensure an upscale guest experience.

• Assist guests with skate rentals, fittings, and proper usage of ice rink equipment.

• Offer exceptional hospitality, anticipating guest needs and personalizing their experience.

• Monitor the rink to ensure safety, enforce rules, and provide assistance to skaters as needed.

• Maintain and organize skate rental inventory, ensuring skates are clean, sharpened, and properly stored.

• Assist in coordinating special skating events, themed nights, and private bookings.

• Keep the rink area, rental booth, and surrounding spaces clean, organized, and aesthetically appealing.

• Respond promptly to guest inquiries, concerns, and emergencies in a professional manner.

• Inspect the ice surface regularly and report any necessary maintenance or hazards.

• Perform other related duties as assigned to support the overall success of the team and business.

Qualifications and Skills:

• Ability to work flexible schedules, including nights, weekends, and holidays.

• Prior experience in a guest service, recreation, or hospitality role preferred.

• Basic ice-skating proficiency; ability to assist guests on the ice.

• Strong communication and interpersonal skills.

• Ability to remain calm and professional in high-energy or emergency situations.

Physical Requirements:

• Must be able to safely lift, move, and stack items weighing up to 40 lbs.

• Able to perform physical tasks, including bending, lifting, and standing for extended periods.

• Comfortable working outdoors in various weather conditions.

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