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Rental Associate Heavenly Mountain Resort
Job Summary:
Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience.
Job Specifications:
Starting Wage: $20.00/hr
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time and Part Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No
Job Responsibilities
Provide excellent guest service at one of our retail shops
Fit guests with equipment - we'll train you!
Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
Work together with teammates to maintain safety standard
May include other duties such as cashiering, retail sales
Other duties as assigned
Job Requirements
Ability to work a flexible schedule; including nights, holidays and weekends
Commitment to exceptional Customer Service
Maintain a working knowledge of products and trends within the industry
Ability to stand and move in an active, team-oriented environment for extended periods
Must be able to communicate fluently in English
A Rental Associate team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:
Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.