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Tour Reception/ Sales Admin
The Tour Receptionist/Sales Admin is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.
ESSENTIAL DUTIES AND TASKS:
Performs all elements of the check-in and departure process for the designated sales and marketing department
Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
Prepare and distribute all departmental reporting upon management’s approval
Executes the gifting process for the designated sales and marketing areas
QUALIFICATIONS:
Excellent computer and telephone skills.
Proficient in use of Internet, MS Word, PowerPoint and Excel.
Strong commitment and execution of customer service skills.
Able to priorities, organize and delegate assignment with ease.
Strong work ethic.
Excellent verbal and written communication skills are essential for success.
Possess well-developed judgment, interpersonal and communication skills.
Attention to details and analytical as well as creative approach to tasks.
Participates in proactive team efforts to achieve departmental and company goals.
Carries out any reasonable request by management
Education
Preferred
GED or better
High School Diploma or better
BENEFITS/COMPENSATION/REPUTATION:
At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success:
Outstanding & Fun Company Culture
Hourly & Weekly Pay ($18/Hr)
Paid Training
Benefits at 90 days – Medical, Dental, Prescription, Vision & Even Elective Benefits Such As Life, Disability, Accident, Pet, & More
Health Savings & Flexible Spending Accounts
PTO (And Even Volunteer PTO)
Employee Assistance Program (EAP) – Counseling Sessions Include Family, Finances, & Legal Advice (6 Sessions Per Issue, Per Year)
401K Match - 100% Up To 4% Of Income
ClubGO - Points To Use For A Free Resort Stay Each Year
IHG Travel Discounts – 18 Brands – Thousands of Properties Worldwide - $39-$99/Night
Holiday Inn Club Vacation Accommodation Discount – Up To 50% Off Regular Rates
Discounted & Free Golf, As Well As Discounts At Resort Restaurants & Retail Stores
HICV Perkspot.com (Discounts on Everything Between Auto Insurance, Apparel, Wellness, Pets, Travel, Gifts, Electronics, etc.)
Growth Opportunities
Internal Promotions & Transfers
Tuition Assistance
Academy of Learning & Development Online, including Language Courses
Expansions Leadership Training/Mentorship Program
Orange at Heart Appreciation & Reward Program
Employment Milestone & Service Awards
A+ rating with BBB