Job Opportunities

POSITION DESCRIPTION SUMMARY: Help empower young people to reach their full potential. The Front Desk Receptionist is the first point of contact at a Boys & Girls Club of Lake Tahoe program site. This person provides quality customer service, assisting youth members, their parents, and the general public. The person is responsible for keeping the front desk clean and organized, and performing clerical duties as needed.

KEY SKILLS/KNOWLEDGE REQUIREMENTS:

• Background in customer service - able to work with people from diverse ethnic, cultural, and socioeconomic backgrounds.

• Strong organizational skills - manages time effectively, prioritizes tasks, and maintains pertinent data.

• Strong communication skills, both oral and written.

• Familiarity with word processing, spreadsheet, and database software.

• CPR, AED, and First Aid certification (preferred).

• Experience working with children and ability to speak Spanish are preferred.

ESSENTIAL JOB FUNCTIONS:

• The first point of contact at the Club - greet all guests, answer phone calls, assist youth members, and respond to questions and requests regarding Club services.

• Maintain positive interactions with youth, staff members, volunteers, parents, school leaders, and other community members.

• Keep the front desk area clean and organized.

• Collect, track, and file member information timely and accurately.

• Follow all opening and closing procedures.

• Provide clerical and administrative support to the admin staff, as needed.

• Assist with youth programs and special events, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:

• Ability to perform fine motor activities required for typing, writing, and simple manipulations such as pressing telephone buttons, picking up small objects, etc.

• Ability to pay attention to detail and accuracy for reading, typing, filing, and computer use.

• Ability to sit or stand for extended periods of time.

• Ability to bend, twist, reach, stoop, or squat for filing or retrieval of supplies.

• Ability to lift and carry up to 50 pounds of supplies, equipment, and other Club-related items.

• Please note: reasonable accommodations may be made to enable individuals with disabilities to meet the job expectations and physical requirements.

BENEFITS: The Boys & Girls Club of Lake Tahoe strives to be a fun and fulfilling place to work. The Club values each employee and is delighted to offer generous benefits, including paid holidays and sick time, earned time off, a retirement plan, and retention and recruitment bonuses. All staff have access to professional development opportunities, free Club membership for their children, and an ample supply of Club schwag.

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