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Lead Lift Operations- Heavenly Mountain Resort
Employee Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations team is no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Leads are courteous and efficient guest service champions with a proven leadership ability.
Job Specifications:
Housing: May Be Available
Expected Starting Pay: $22.00
Shift & Schedule Availability: Full Time Available
Skill Level: Lead
Job Responsibilities:
Ensure the smooth and safe operation and use of our resort lifts by leading the daily operational needs, such as, opening and closing lifts
Assist with on-mountain training of operators in daily operations and safety
Monitor lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
Maintain up-to-date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests
Works closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain.
Embody our Commitment to Zero campaign through proper waste sorting at lifts and maintaining a safe and clean lift shack, sorting and removing trash when necessary
Receive and communicate guest questions, comments, and complaints to management team, providing timely resolutions
Other duties as assigned
Job Requirements:
High School Diploma or GED Equivalent required
1-2 years of previous lift or mountain operations experience required
Must be able to communicate fluently in English
Ability to work a flexible schedule including nights, holidays, and weekends
The expected pay range is $22.00 - $23.04. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.